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Citrix receiver login popup not working
Citrix receiver login popup not working










citrix receiver login popup not working

You might need to provide your administrator account password.

  • Launch Citrix Receiver Clean-up Utility.
  • Download the Citrix Receiver Clean-up Utility from to user’s PC.
  • Close all Citrix applications launched on user’s PC.
  • Check the version of Citrix Receiver installed on user’s PC.
  • Connect to user’s desktop using remote session.
  • How: The whole process requires the following actions to be fulfilled: Once performed the new installation of Citrix Receiver to be done. What: The complete uninstall and clean-up of Citrix Receiver from user’s desktop is required.
  • Orphaned entries in registry for deleted Citrix applications eg.
  • Shortcuts to Citrix applications created by user on the desktop.
  • Previous installation was done manually not using SCCM package.
  • Why: The possible reason of this behavior is: When: In case when user reports Citrix Receiver popups unexpectedly multiple times on user’s desktop. To fix that permanently I have followed the below procedure. And this caused a pop up of Receiver window. Still Receiver was trying to check that and every 5 minutes was trying to refresh application list for user. It occurred that there were some orphaned entries in Citrix Receiver registry pointing to the Citrix resources that were not available anymore on my Citrix XenApp farm. After few attempts I finally found the root cause of Citrix Receiver pop up. I did check on Citrix forums and it occurred that this problem was happening in many different companies and there was no universal fix to that problem.

    citrix receiver login popup not working

    But it of course didn’t work even though I used Receiver Clean-up Utility. The first quick solution I thought about was to reinstall the plugin on user PC.

    citrix receiver login popup not working

    Recently I was reported problem with Citrix Receiver window pops up randomly like every 5 minutes. This is why it is important to keep it running all the time without testing limits of user patience. It has to be installed on the device from which user would like to launch Citrix resources. The only thing that is obvious: Citrix Receiver running in background (not in window or directly active in use) sometimes flashes in the taskbar (once every 30-90 minutes) which indicates for me the time the receiver synchronizes his logon informations.Citrix Receiver is important part of every XenApp or XenDesktop architecture. Once a User reports this issue, reset the Receiver and implement the new receiver config from the storefront (so that the changes are 100% in the recceiver).įirst startup, User logs on to tha landing page, refreshes his apps and as soon the logon window appears enters his credentials and marks the "save" Button. > SSON enabled for the Store (domain passthrough) > SSON enabled for Receiver for Web (domain passthrough) Users were randomly reporting random Log On pop ups.įor me the following szenario seems to work since 2 days. We had this occuring issue since we implemented the Receiver Upgrade 4.5. Env.: XD 7.9 (2xDDC), Storefront 3.6 (2x loadbalanced via NS 11 (VPX)).












    Citrix receiver login popup not working